Your Privacy Is Our Responsibility

This Privacy Policy ("Policy") applies to all registered and unregistered users of the bk67 platform. By accessing or using bk67's services, you are considered to have fully accepted the terms of this Policy. Please read this Policy carefully.

We place the highest importance on your privacy. bk67 always uses SSL encryption and modern security technology to store your information. Our goal is to create a safe, transparent, and trustworthy environment where every user can play with peace of mind.

Types and Scope of Information Collected

When you create an account or use services on bk67, we may collect various types of information. This information is broadly divided into two categories:

Personally Identifiable Information

When you register on our platform or complete a transaction, we may collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• bKash, Nagad, Rocket, or Upay mobile wallet number (for transaction verification)
• Bank account details (for bank transfers)
• National ID card or passport number (when identity verification is required)

Non-Personal or Technical Information

Certain technical information is collected automatically while you use our platform:

• IP address and device type
• Browser name and version
• Operating system information
• Platform activity logs (login time, game play history)
• Data collected through cookies and web beacons

Purpose of Data Collection

bk67 collects your information only for specific, legitimate purposes. We use your information to:

• Create, verify, and manage your account
• Process deposit and withdrawal transactions
• Provide customer support and resolve your complaints or questions
• Ensure platform security and prevent fraudulent activity
• Improve our service quality and plan new features
• Meet applicable legal obligations
• Contact you regarding responsible gaming matters

We will not use your personal information for marketing or third-party advertising without your consent.

Sharing Information with Third Parties

bk67 does not generally transfer or sell your personal information to third parties. However, information may be shared in the following limited circumstances:

Service Provider Partners

Limited information may be shared with trusted technology partners to operate core services such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technology infrastructure, and security verification. These partners are required to adhere to the same privacy standards.

Legal Obligations

We may be legally required to disclose necessary information under a court order or direction from a lawful authority. In such cases, only relevant and minimal information will be disclosed.

Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be passed to the new party. We will notify you in advance in such situations.

Cookie Policy

bk67 uses cookies to improve your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: For the core functionality of the platform, such as keeping your session active and ensuring secure login.
• Functional Cookies: To remember your preferences and settings, so you do not have to reconfigure them each time.
• Analytics Cookies: To understand how the platform is used, which helps us improve our services.

You can manage cookies from your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.

Data Retention Period

We retain your information only for as long as necessary to fulfil the purposes described in this Policy or as required by law. Even after an account is closed, certain records may be retained for a specified period for legal reasons.

When the need for data retention ends, we arrange for its secure deletion.

Data Security Measures

bk67 follows industry-standard security practices to ensure the safety of your information:

• SSL and TLS technology to encrypt data during transmission and storage
• Firewalls and intrusion detection systems to prevent unauthorized access
• Regular security audits and vulnerability testing
• Strict data protection training and access controls for staff
• Two-Factor Authentication option

However, no method on the internet is 100% secure. We therefore ask you to keep your account password confidential and notify us immediately if you notice anything suspicious.

Your Rights

As a bk67 user, you have several important rights regarding your own information:

Right of Access

You can request a copy of the personal information we hold about you at any time.

Right to Rectification

If any of your information is inaccurate or incomplete, you can contact us to have it corrected.

Right to Erasure

In certain circumstances where there is no longer a valid reason to retain your information, you can request that it be deleted. Complete deletion may not always be possible where legal obligations exist.

Right to Object to Processing

You may withdraw your consent to marketing-related communications at any time.

To exercise any of the above rights, please contact us. We generally aim to respond to your request within 30 days.

Protection of Minors' Information

bk67 is strictly for users aged 21 and above. We do not intentionally collect personal information from minors. If it comes to our attention that we hold information from a minor, we will immediately arrange for its deletion and close the associated account.

If you believe a minor is using our platform, please notify our support team.

International Data Transfers

Due to the requirements of our technology infrastructure, information may sometimes be stored on servers located outside Bangladesh. For such transfers, we ensure that adequate safeguards exist in the destination country and that the standard of protection for your information is consistent with this Policy.

Changes to the Policy

bk67 periodically reviews this Privacy Policy and revises it as needed. If any significant changes are made, we will post a notice on the platform and inform you by email where necessary. Continued use of the platform after changes have been made will be taken to mean you have accepted the revised Policy.

The "Last Updated" date shown at the top of the Policy indicates when the most recent revision was made.

Contact and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our support team. We provide assistance in Bengali and English 24/7 via live chat and email.